Privacy Policy

Users are advised to carefully read our Privacy Policy.

Introduction

FlightAirHub is obligated to shield the personal data of our valuable users. User privacy is our utmost priority. With that being said, we are bound to the top-class safety standards when collecting usr’s personal information and other details. The practices we use to safeguard your data are adopted by many reputed organizations when commencing business in compliance with the law.

The Privacy Policy of FlightAirHub suggests that users’ personal information, collected when they visit our site, flightairhub.com, will be used or disclosed by us. Any information that can identify the user as an individual is their “Personal Information”. However, none of the collected information relates to business contacts.

FlightAirHub has prepared a detailed Privacy Policy that the users should carefully consider before using our site. Before giving consent, we advise our users to make a thoughtful decision after carefully reading all Privacy Policies. Doing so will allow users to understand the purpose for which they will use our site and the extent to which they should share their personal data to use it.

Any use of our website and services, and bookings made from the United States of America, are subject to our Privacy Policy. We have the authority to track users’ locations using their IP addresses and other information they have shared with us.

What Does Our Privacy Policy Cover?

The Privacy Policy will cover any disclosure of personal data that users share, use, or collect on flightairhub.com. We collect data when a user accesses our site directly or via any affiliate sites, and when the user purchases any services we offer. The Privacy Policy also highlights the user’s data protection rights, including the right to object to the collection of their data.

Information We May Collect

User’s Personal Data & Source

The following is the list of personal information that we may collect to identify you as an individual:

  • Name
  • Contact Number
  • Email ID
  • Address
  • Credit/Debit Card Details
  • Social Media Handle
  • Passport Number
  • Location
  • Any information required during the booking procedure, including departure & arrival destinations, dietary preferences, food allergies (if any), accessibility requests for disabilities (e.g., wheelchair requests), and the rest.

If you are providing the personal details of your friend/family/other individual to us or any of our service providers, FlightAirHub will consider you as the authorised person sharing others’ personal information on their behalf. In such a case, we are authorised to use that information in accordance with our Privacy Policy.

Source behind the data we may collect:

FlightAirHub has the authority to automatically collect users’ personal data directly or via third parties. The following are some sources that flightairhub.com may use to collect user data:

  • Directly: We may collect your personal data when you use our services to register, log in, book, select travel preferences, communicate, or apply a promo code.
  • Offline: We have the authority to retrieve your personal data offline when you reach our support team.
  • Third Parties: Third parties are another source through which we collect users’ personal data. We use public databases, social media, marketing partners, and third-party sources permitted by the law to access user information.

Automatically Collected Information

We have the authority to automatically collect our users’ information. FlightAirHub collects user data to provide services, resolve disputes, ensure security, respond to claims, enforce legal terms, and restrict any privacy violations. Also:

  • Our systems may automatically collect information you share when using any of our services, including by enabling cookies, seeking help from third-party support providers, and other sources.
  • Your identification and information are collected through your IP address, software version, GPS coordinates, location, browser used to visit our site, and devices used to access our site.

Data Sharing and Transfer

FlightAirHub assures the security of users’ personal data. However, we are obligated to share and transfer your personal data to certain recipients under some factors.

  1. Recipients: Service Providers in the travel industry, affiliates & related associations, financial organizations & third-party payment service providers, our advertising partners, our business partners, Government authorities, law enforcement regulators, prospective buyers & their advisers, agencies for fraud prevention, third-party vendors, and the rest.
  2. Data Category: All the above-mentioned recipients use your personal data for separate purposes. Some recipients might use parts of it, such as account registration information, automatically collected information, location, contact name & number, health data, and the rest. In contrast, if the recipients are law enforcement regulators, Government authorities, or fraud prevention agencies, they have the authority to collect all user data.
  3. Motive: The motive behind sharing or transferring user data with the above-mentioned recipients can vary, depending on the nature of the recipient’s authority. In contrast, our business partners, affiliate groups, advertising partners, and third parties may use your data for marketing products & services related to their areas of concern. On the other hand, financial institutions may require your data to process refunds, claims, and other reservation enquiries. At last, Government authorities, fraud prevention agencies, and law enforcement regulators may use user information for reporting fraud, investigating crimes, detecting misrepresentation, and other security purposes.

User’s Rights & Preferences

Certain data protection rights apply to protect user data in accordance with the law. The data can vary, depending on users’ location and areas of interest.

However, FlightAirHub prohibits users from deleting information under certain limitations required by law or that must be kept for legal or other reasons. Also, no user has the right to request another user’s personal information. Users are advised to contact our support team for more information about their rights.

FightAirHub reserves the right to withdraw user consent without affecting any law or their undertaking. (Note: FlightAirHub will not be able to provide partial or all of our services under a contract if the user wishes to withdraw their consent.) Users have the right to refuse profiling or direct marketing required for the process at any time.

Notification Preferences

The user may receive calls, messages, emails, push notifications, and other marketing & promotional enquiries. If they prefer not to receive any promotional enquiries or marketing notifications, they can simply deactivate them by unsubscribing from emails and denying notification permissions on their device. Users can also disable push notifications by changing their preferences or turning off notifications in device settings.

Cookie Preferences

We collect cookies to track user location and identify users’ interests based on the responses they provide and add to our site. However, user can partially deny sharing cookies by rejecting cookies to protect their interests and data. If the user rejects cookies, our server will receive a “do not track” signal.

Location Preferences

When a user browses flightairhub.com, we are authorized to track their location. But to deny location access and prevent FlightAirHub from accessing your location without your consent, you can change your device’s settings and disable location access.

Holding on to User’s Data

FlightAirHub processes users’ personal data with their consent and in accordance with the applicable law. The following cases give us the right to hold on to user data:

  1. Until the user withdraws consent or approval is denied.
  2. Until the previously mentioned business or legal purpose is achieved.
  3. Until the user objects to the use of their personal data, we reserve the right to access it.

Although FlightAirHub reserves the right to override any of the above objections if we are required to use users’ personal data for legal reasons or to address legal claims. We can retain user data for as long as a legal business interest is involved, until the relevant matter is sorted or claims are settled. In the following cases, FlightAirHub can hold on to user data:

  • If you are still a FlightAirHub user, we can process your personal data in accordance with applicable laws. If the user wishes to delete their account and is concerned about deleting their data, we will respond to that concern in accordance with applicable laws.
  • If you want to restrict our use of your personal data for marketing purposes, we will keep your request and not send you any marketing calls, texts, or emails in the future. However, we can use users' personal data for marketing purposes until the request processing is done.
  • FlightAirHub may require your personal data or health information regarding refunds, claims, changes, or booking cancellations. Once the purpose is achieved, the gathered data will be automatically removed from our system over time.

Data Security & Protection

FlightAirHub understands how important it is to secure user data. That’s why our team is dedicated to handling and protecting the personal data of our valuable users. To handle and protect user data, we use leading technologies, highly skilled management, and industry-standard software to ensure comprehensive physical and virtual security.

Our servers have implemented all necessary security measures to protect the data lifecycle, including data collection, storage, display, use, archiving, and removal. We take different measures, depending on the sensitivity of the information. The measures include top-tier encryption, access controls, SSL-encrypted transmission, hiding sensitive information and preventing its display, top-tier storage algorithms, and more.

In the event of an unfortunate incident, such as a data breach or data theft, FlightAirHub will, in compliance with applicable laws and regulations, inform you via email or other means.

Privacy Policy Updates

FlightAirHub reserves all rights to change or modify our Privacy Policy at any point or time. In such a case, the company will notify you of such changes or recent updates. You may also get updates for the same through other media formats.

Contact FlightAirHub

FlightAirHub will handle your personal data. If you have any queries or concerns about this Privacy Notice, or wish to contact us for any other reason related to the processing of your personal data, feel free to contact our customer support team. Drop an email at helpdesk@flightairhub.com.

About Cookies

What are Cookies?

FlightAirHub uses cookies required to operate the site. We use cookies for many purposes, including analytics, site operation, marketing, and more. Our server collects a small text file on the user’s device when the user visits our site. It is called a “cookie”. We use the Software Development Kit (SDK) and other kinds of technologies to collect cookies.

The user owns the right to accept or reject these cookies. In some cases, web browsers contain a default setting that automatically accepts cookies. The user can refuse that by going to their browser settings. However, doing so will restrict the user from accessing all the website’s features.

What Cookies are used by FlightAirHub?

FlightAirHub uses the following cookies:

Essential Cookies

Essential cookies are required for the website to function; without them, our site cannot operate. These cookies are essential for account login, classifying preferences, making payments, and the rest. You can go to your browser’s settings to turn off these cookies. However, you will not be able to fully access our site.

Non-essential Cookies

The following are the non-essential cookies:

  • Analytical

Analytical cookies help us understand how users access, use, and respond to our site. This helps us improve our user interface. We can determine how the user is responding to our site by analysing their behaviour towards our offers and advertisements. In addition, we can determine how easily visitors can access or use our site.

  • Functionality

Functionality cookies are used to remember the visitors and their behaviour. We use these cookies to remember user preferences, selected language, previous searches, location, and other customizations. This allows us to improve our interface and offer a personalised experience to our users.

  • Marketing

FlightAirHub and our trusted third parties use marketing cookies. We use these cookies to track our visitors’ activities as they browse our site. This allows us to gather user information and choices to determine their preferences. This is why you can see your preferred travel suggestions, advertisements, and offers when you browse our site. In simple terms, marketing cookies allow us to offer our users a more personalized experience through display ads.

Furthermore, we use session and persistent cookies that are automatically deleted when the visitor closes their browser. However, persistent cookies remain on the user’s device and are reactivated when the user visits our site again. These cookies can be placed by FlightAirHub or by any of our trusted third parties.